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To create an account, you download and install one of the apps, provide an email address, receive a unique code to that address, and then enter that code in the app. Semaphor has a very simple interface and few features, as shown in the macOS app. Alternatively, you can add a device by scanning a QR code that SpiderOak generates within an already-configured account. The recovery key is also a secondary way to add a device to your account. In testing, Semaphor successfully restored all conversations and Channels after we entered the key. Since Semaphor does not offer a web interface of any kind, you can only recover deleted data via the recovery key method on a local device. The app urges you several times to copy it down. It's imperative that you store this key in a safe place since there's no way for the app or company to recover it. Semaphor generates this key for you it's a string of random words separated by spaces. The recovery key is the only way to recover your data if you lose access to your devices or your account. The recovery key is another security measure in Semaphor worth taking some time to understand.

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Semaphor is HIPAA-compliant, even when you use the free version, although you need to reach out to customer support to sign a Business Associate Agreement if you intend to use the app for anything that would fall under HIPAA. SpiderOak gets points for transparency and using plain language that's simple to understand. For a complete list of what the company can and cannot see, visit SpiderOak's related support page. SpiderOak cannot see the names of your Channels, the content of any messages or attachments, or the recovery key for your account. SpiderOak can, however, see some information about your account, such as your username (or email address), the names of all the Teams to which you belong, the usernames or email addresses of all members of your teams, and any information you enter into your account profile.

In other words, SpiderOak employees cannot access your data, even if compelled by a third party because your messages are encrypted before they leave your device and can only be accessed by you or your team. SpiderOak uses end-to-end encryption and private blockchain technology to protect your data. If not, the important thing to know about SpiderOak is its commitment to privacy and security, as summed up by its No Knowledge policy. You may recognize the SpiderOak name from its online backup software, SpiderOak ONE.

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There are no apps for Linux, although SpiderOak's other team messaging app, CrossClave, offers them.įor testing purposes, we installed Semaphor on two Android devices, one Apple mobile device, a Windows laptop, and a macOS computer. Unlike many of its competitors, Semaphor is not available as a web app. You can download Semaphor apps for macOS, Windows, as well as Apple and Android mobile devices. Slack costs the most of these at $8–$15 per person per month, depending on the tier of service. To get desktop apps, it's $12.50 per person per month with an annual contract, which is still a pretty good deal, considering all that you get. That plan doesn't include installable Office apps-just web apps. Microsoft Teams costs $5 per person per month with an annual contract, as part of Microsoft 365 Business Essentials, which gives you not only Teams but also other apps and services. The budget pick in this category, Zoho Cliq, costs $3 per person per month for the first 500 people, and then the price goes down for additional team members, depending on how many you have. Flock and Twist, for example, both charge $6 per person per month. While most team messaging apps offer a free tier of service, the paid plans tend to cost around $6 per person per month. How Much Do SpiderOak Semaphore's Competitors Charge? Semaphor by SpiderOak is a highly secure but very simple team messaging app. In other words, a six-person team would have cost $10 per month. Regardless of team size, all accounts get unlimited channels, messages, and file sharing. After the first five team members, the price was $10 per person per month. Previously, accounts were free for up to five people. You do not need to provide any credit or debit card details to sign up. How Much Does SpiderOak Semaphor Cost?Īs a result of the COVID-19 pandemic, SpiderOak has made Semaphor free for all users, with no indication on when that offer will end. If you're looking for an app that puts security at the forefront and offers a more complete experience than what you get from Semaphor, then you may be better served by CrossClave.

In addition to Semaphor, SpiderOak also sells a more fully featured team messaging app called CrossClave, which PCMag intends to review after its next major release.

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